Privacy Notice

Buying groceries online at City Market Nicaragua is not only easy but safe. Cookies

This site uses cookies to manage the shopping cart. In addition our analytics software also uses cookies to track user behavior.  If you do not have cookies enabled in your browser settings this site may not operate as expected.

Accounts

You do not have to create an account to browse our online grocery service, however we recommend you do so you can easily track your order.

When you create an account, we collect and store only the information your provide which includes your name, address, telephone number, and email address.

When signing up for an account you agree to receive email communications from City Market in relation to your order and also for our newsletter. You can opt out of the newsletter communications by unchecking this option in the My Account section at any time. 

Orders

When you place an order we store the order details. We do not store store credit card information, because City Market does not process credit cards.

For international orders paid with credit/debit card with Pay Pal, our website redirects you to Pay Pals secure payment website.

For national orders, inside Nicaragua, paying with credit/debit card; you select that type of payment and we later call you to the number you posted on your City Market account. We then process the number you give us via telephone, that way you never have to introduce or type credit/debit card numbers in the site or in an Email. Our delivery personnel arrives at your home or office with 2 vouchers, one that belongs to you, the buyer and the one you must sign, that belongs to City Market.

Important Notice: If at the time of delivery the credit/debit card used for the transaction, credit card owner (name on the credit/debit card) is not present to show us the card physically and identification such as id card or drivers license, we cannot leave your order. It will be taken back to our establishment. if you decide to cancel the order, your card will be charged the delivery fee. If you ask us to come at a later time when the card will be present, you will be charged a second delivery fee, for the same amount as the first one.

Tracking

When you use our website, we gather certain information about your visit including your IP address, browser, operating system and the pages you visit. 

We use Google Analytics to analyze this data.

This data is not personalized to your Account.

Sharing of Information

Your personal information will not be sold to marketers or other companies.

Access to personal information by City Market is business purposes only. Employees of citymarket.com.ni and other non-employees performing business functions on behalf of City Market obligated to safeguard such information.

We do not share your personal information unless required by law enforcement or unless we feel that it is necessary in order to protect the interests of citymarket.com.ni

By using our website you are agreeing to this privacy policy.


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