Conditions of Use

This Agreement is a legal agreement between you and City Market Nicaragua, www.citymarket.com.ni, that states the terms and conditions under which you may receive service and use City Markets web site www.citymarket.com.ni.

By using City Market you agree to these terms and conditions.

The City Market service is a transaction, information and communication service available to authorized users who access the web site, www.citymarket.com.ni

Product Availability

City Market provides online grocery/market shopping and delivery service as described below:

  • City Market does not guarantee availability of items sold on the website; item may become out of stock without notice; we do our best to avoid this but the very nature of the business makes this unavoidable.
  • City Market reserves the right to limit quantities in certain instances; you will be informed of these limits if they must be enforced.
  • City Market is also not responsible for packaging changes made by the manufacturer. Items should be ordered according to the product description and not the product image.
  • City Market has to the best of their ability provided accurate package sizes, these are to be deemed as estimates and not as 100% reliable as manufacturers frequently offer periodic bonus sizes and change the packaging sizes without notice. In instances where there are no sizes listed, this generally indicates that only one size is available.
  • City Market is not responsible for or liable for product recalls, defects, or any other less than perfect product from the manufacturer or supplier of the groceries.
Expiration Dates

City Market guarantees that the ordered item will not have expired before they reach you.

If ordering in bulk, keep in mind that City Market is not responsible for products that expire after they reach you.

City Market will ship out products with the latest possible expiration dates but these expiration dates can vary greatly by product and manufacturer.

City Market reserves the right to cancel an order, if in its opinion, an expiration date does not provide sufficient time for consumption.

Accounts, Payment and Charges

After registering, you will be asked for your e-mail address and password allowing you access to certain features of the City Market web site. Your password should be kept strictly confidential to prevent unauthorized use.

You are responsible for, and agree to pay, all charges to your account, including purchases made by you or anyone you allow to use your account.

Fees and charges will be assessed in accordance with City Market fees that are listed on the web site.

Payments are made in full once the order has been placed. We will issue any refunds as needed if an order is unable to be filled in part or in total for any reason.

Inputting an incorrect delivery address will subject you to an additional $2.00 charge. Also, shipments returned to us as undeliverable because of an incorrect or bad address will not be reshipped unless you agree to pay the cost of the return shipment fee plus the cost to reship the order to you. With this in mind, it is wise to double check your address when placing an order.

Any court disputes will be heard and settled in the city of Managua, Nicaragua.

Other Websites
    • City Market is not affiliated or responsible for the content or upkeep of any linked content provided on the website.
    • City Market is not liable for orders that may be placed on other web sites while doing business within the confines of the web site.
    • City Market is not responsible for content on other websites that reference City Market or products that are said to be available on the website
    • Other companies and individuals may be hired to perform certain duties such as maintaining and updating the web site, and analyzing data.
Changes in Agreement, Fees or Services

City Market may at any time change any of the terms of this agreement and alter any fees and/or services. Customers may be notified of changes via information contained within the web site. By continuing to use the City Market service, you are deemed to accept the changes.

Product updates, price changes and web site updates are considered routine maintenance and will be performed at the discretion of City Market.

City Market is in no way responsible for your Internet activities or practices. Further, City Market is not liable for any part whatsoever in concern to your computer or its operations.

You agree to defend, indemnify and hold City Market and its partners harmless from any claims and expenses, including attorney fees, arising in connection with a violation of this Agreement by you or through use of your account.

Copyrights and Trademarks

All content on www.citymarket.com.ni, including, but not limited to, design, logos, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of City Market or third parties who have an agreement with City Market.

City Market authorizes you to view, photocopy and to print portions of City Market web site for the sole purpose of ordering groceries with City Market. Any other use of materials on citymarket.com.ni, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission from City Market is strictly prohibited. City Market reserves the right to rescind this authorization at any time.

"Shop City Market," "Groceries on line…its about time," "www.citymarket.com.ni" "El Super hasta tu Casa!", and all other logos and text affiliated with City Market Co. may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on the www.citymarket.com.ni site are the property of their respective owners.

Sharing of information with law enforcement

City Market may use or disclose personal information when it is appropriate to enforce or comply with law enforcement officials and when it is necessary to protect the interests of City Market and its employees and partners.


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